Forum Discussion

SamRichardsJr's avatar
SamRichardsJr
Freshman
7 years ago

Internet doesn’t work. WiFi light blinking.

I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. The power light is on, the WiFi light is blinking, and all the other lights are off.
  • SamRichardsJr's avatar
    SamRichardsJr
    7 years ago
    Ok so I called HughesNet tech support over the phone. Which was extremely frustrating btw. They are sending me a new modem. Hopefully that fixes the issue.
Amanda's avatar
Amanda
Moderator
7 years ago

Hi Sam,

 

When you say "reset" can you describe what steps you took to reset?

 

-Amanda

  • SamRichardsJr's avatar
    SamRichardsJr
    Freshman
    7 years ago
    Unplugged for 30 seconds then plugged back in.
    • SamRichardsJr's avatar
      SamRichardsJr
      Freshman
      7 years ago
      I know you guys are busy but if someone could get back to me on this that would be great.
      • maratsade's avatar
        maratsade
        Distinguished Professor IV
        7 years ago

        Amanda or another HN employee will likely respond to you today, but sometimes they're not available right away, so it might take a bit.