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SamRichardsJr's avatar
SamRichardsJr
Freshman
7 years ago
Solved

Internet doesn’t work. WiFi light blinking.

I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. The power light is on, the WiFi light is blinking, and all the other lights are off.
SamRichardsJr's avatar
SamRichardsJr
Freshman
7 years ago
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I can’t connect to either of those links. My computer is connected to the modem with a wire but I can’t get internet with it either 🙁 Right now all I have is my cell phone internet.
SamRichardsJr's avatar
SamRichardsJr
Freshman
7 years ago
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Ok so I called HughesNet tech support over the phone. Which was extremely frustrating btw. They are sending me a new modem. Hopefully that fixes the issue.
  • Amanda's avatar
    Amanda
    Moderator
    7 years ago
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    Hi Sam,

     

    Glad to hear we're a step closer to getting the issue resolved. Please let me know if the modem change does not resolve the issue.

     

    Thank you,

    Amanda

  • Amanda's avatar
    Amanda
    Moderator
    7 years ago
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    Hello Sam,

     

    I see that the modem was delivered a couple of days ago and just wanted to check in and see if you've managed to get back online?

     

    Thanks,

    Amanda

  • Amanda's avatar
    Amanda
    Moderator
    7 years ago
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    Hi Sam, Just checking in to see if the modem replacement resolved your issue. We will mark the thread solved and closed in a few days if we don't hear back. Thanks, Amanda
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WiFi light blinking.","id":"message:105224","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:72447"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:105224"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:105224"},"body@stripHtml({\"truncateLength\":200})":"I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. The power light is on, the WiFi light is blinking, and all the other lights are off.","body@stringLength":"178","rawBody":"I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. 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Internet doesn’t work. WiFi light blinking.","moderationData":{"__ref":"ModerationData:moderation_data:105334"},"body":"

Hi Sam,

\n\n

 

\n\n

Glad to hear we're a step closer to getting the issue resolved. Please let me know if the modem change does not resolve the issue.

\n\n

 

\n\n

Thank you,

\n\n

Amanda

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"187","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-09-27T14:28:29.878-04:00","lastPublishTime":"2018-09-27T14:28:29.878-04:00","metrics":{"__typename":"MessageMetrics","views":22221},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:105224/message:105334","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"217","rawBody":"

Hi Sam,

\n\n

 

\n\n

Glad to hear we're a step closer to getting the issue resolved. Please let me know if the modem change does not resolve the issue.

\n\n

 

\n\n

Thank you,

\n\n

Amanda

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:105334_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:105417":{"__typename":"ModerationData","id":"moderation_data:105417","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:105417":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:17171"},"id":"message:105417","revisionNum":1,"uid":105417,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"AcceptedSolutionMessage:message:105274"},"conversation":{"__ref":"Conversation:conversation:105224"},"subject":"Re: Internet doesn’t work. WiFi light blinking.","moderationData":{"__ref":"ModerationData:moderation_data:105417"},"body":"

Hello Sam,

\n\n

 

\n\n

I see that the modem was delivered a couple of days ago and just wanted to check in and see if you've managed to get back online?

\n\n

 

\n\n

Thanks,

\n\n

Amanda

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"186","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-10-01T12:52:28.109-04:00","lastPublishTime":"2018-10-01T12:52:28.109-04:00","metrics":{"__typename":"MessageMetrics","views":6806},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:105224/message:105417","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"216","rawBody":"

Hello Sam,

\n\n

 

\n\n

I see that the modem was delivered a couple of days ago and just wanted to check in and see if you've managed to get back online?

\n\n

 

\n\n

Thanks,

\n\n

Amanda

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WiFi light blinking.","moderationData":{"__ref":"ModerationData:moderation_data:105669"},"body":"Hi Sam, Just checking in to see if the modem replacement resolved your issue. We will mark the thread solved and closed in a few days if we don't hear back. Thanks, Amanda","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"171","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-10-08T16:32:13.183-04:00","lastPublishTime":"2018-10-08T16:32:13.183-04:00","metrics":{"__typename":"MessageMetrics","views":6784},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:105224/message:105669","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"171","rawBody":"Hi Sam, Just checking in to see if the modem replacement resolved your issue. We will mark the thread solved and closed in a few days if we don't hear back. Thanks, Amanda","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:105669_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:105669_1":{"__typename":"Revision","id":"revision:105669_1","lastEditTime":"2018-10-08T16:32:13.183-04:00"},"Revision:revision:105334_1":{"__typename":"Revision","id":"revision:105334_1","lastEditTime":"2018-09-27T14:28:29.878-04:00"},"Revision:revision:105417_1":{"__typename":"Revision","id":"revision:105417_1","lastEditTime":"2018-10-01T12:52:28.109-04:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"TechSupport","messageSubject":"internet-doesn’t-work-wifi-light-blinking-","messageId":"105224","replyId":"105274"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"hughes","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[{"id":"mixPanel","src":"https://community.hughesnet.com/t5/s/ssqng67387/pagescripts/1733832053000/mixPanel.js?page.id=ForumReplyPage&entity.id=board%3ATechSupport&entity.id=message%3A105274","strategy":"afterInteractive"}]}