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SamRichardsJr's avatar
SamRichardsJr
Freshman
7 years ago
Solved

Internet doesn’t work. WiFi light blinking.

I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. The power light is on, the WiFi light is blinking, and all the other lights are off.
SamRichardsJr's avatar
SamRichardsJr
Freshman
7 years ago
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Ok so I called HughesNet tech support over the phone. Which was extremely frustrating btw. They are sending me a new modem. Hopefully that fixes the issue.
Amanda's avatar
Amanda
Moderator
7 years ago
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Hi Sam,

 

Glad to hear we're a step closer to getting the issue resolved. Please let me know if the modem change does not resolve the issue.

 

Thank you,

Amanda

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doesn’t work. WiFi light blinking.","id":"message:105224","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:72447"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:105224"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:105224"},"body@stripHtml({\"truncateLength\":200})":"I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. The power light is on, the WiFi light is blinking, and all the other lights are off.","body@stringLength":"178","rawBody":"I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. The power light is on, the WiFi light is blinking, and all the other lights are off.","kudosSumWeight":0,"postTime":"2018-09-25T09:00:02.012-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:105224_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":22595},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:105224":{"__typename":"Conversation","id":"conversation:105224","solved":true,"topic":{"__ref":"ForumTopicMessage:message:105224"},"lastPostingActivityTime":"2018-10-08T16:32:13.183-04:00","lastPostTime":"2018-10-08T16:32:13.183-04:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:105224":{"__typename":"ModerationData","id":"moderation_data:105224","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:105224_1":{"__typename":"Revision","id":"revision:105224_1","lastEditTime":"2018-09-25T09:00:02.012-04:00"},"ForumReplyMessage:message:105334":{"__typename":"ForumReplyMessage","id":"message:105334","conversation":{"__ref":"Conversation:conversation:105224"},"author":{"__ref":"User:user:17171"},"revisionNum":1,"uid":105334,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Internet doesn’t work. WiFi light blinking.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:105334"},"parent":{"__ref":"AcceptedSolutionMessage:message:105274"},"body":"

Hi Sam,

\n\n

 

\n\n

Glad to hear we're a step closer to getting the issue resolved. Please let me know if the modem change does not resolve the issue.

\n\n

 

\n\n

Thank you,

\n\n

Amanda

","body@stringLength":"217","rawBody":"

Hi Sam,

\n\n

 

\n\n

Glad to hear we're a step closer to getting the issue resolved. Please let me know if the modem change does not resolve the issue.

\n\n

 

\n\n

Thank you,

\n\n

Amanda

","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-09-27T14:28:29.878-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:105334_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":22221},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1742463360362":{"__typename":"CachedAsset","id":"theme:customTheme1-1742463360362","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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