Forum Discussion

r0ttie1's avatar
r0ttie1
Sophomore
5 years ago
Solved

Let me try again

I have had HughesNet since just after Gen5.  The issue as I see it is out if the open. In your welcome to the Community "we have prioritized Cloud-based business applications. We have also prioritize...
Performance
  • Damian's avatar
    Damian
    5 years ago

    r0ttie1,

     

    Thank you for posting again. It appears you called in today to have this issue resolved. After you spoke with the advanced technical support department, you expressed that your issue was no longer being experienced. I also see that they were able to apply a monthly discount to your account as compensation. I am glad this was the outcome of this situation. If you have any other questions, please reach out anytime.  

     

    -Damian 

r0ttie1's avatar
r0ttie1
Sophomore
5 years ago

I ran multiple 25 meg tests after your suggestion.

Damian's avatar
Damian
Moderator
5 years ago

r0ttie1,

 

Thank you for posting again. It appears you called in today to have this issue resolved. After you spoke with the advanced technical support department, you expressed that your issue was no longer being experienced. I also see that they were able to apply a monthly discount to your account as compensation. I am glad this was the outcome of this situation. If you have any other questions, please reach out anytime.  

 

-Damian 

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