Forum Discussion

randyill221's avatar
randyill221
Freshman
6 years ago

Limited to no service.

Home internet is spotty at best. Most days can't connect at all.  I noticed my bill for hughes net has been lowered, although I haven't changed anything. Is this because of the lack of internet con...
  • Hardy's avatar
    6 years ago

    Hello Randy,

      I'm glad you found the community, thank you for posting. I apologize for the issues with connectivity. After running diagnostics on your account, it appears there are issues with the modem and your alignment with the dish. I will be sending a tech out at the first available date. Please see your private messages for further assistance. 

    Thanks,

    Felicia