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Hunter74083's avatar
Hunter74083
Freshman
7 years ago
Solved

Modem Lights go off HT2000W-System, Transmit & Lan

   Every thing stops when lights go out. Dont know when they will do it. Wrote tech sup, asked to get call back by 5pm friday, recieved the following Thursday. So hard to get ahold of them. Ready to ...
Modem OFF too much
Performance
  • Hardy's avatar
    Hardy
    7 years ago

    Fred,

    At this point, the only I can think of it being is a port issue. I have set up for a replacement modem to be shipped to you, in hopes it might resolve the issue. Please let me know if you have any further questions or concerns. 

    Thank you,

    *Felicia*

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Lights go off HT2000W-System, Transmit & Lan","id":"message:103294","revisionNum":1,"repliesCount":17,"author":{"__ref":"User:user:56808"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:103294"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:103294"},"body@stripHtml({\"truncateLength\":200})":"    Every thing stops when lights go out. Dont know when they will do it. Wrote tech sup, asked to get call back by 5pm friday, recieved the following Thursday. So hard to get ahold of them. Ready to ...","body@stringLength":"319","rawBody":"

   Every thing stops when lights go out. Dont know when they will do it. Wrote tech sup, asked to get call back by 5pm friday, recieved the following Thursday. So hard to get ahold of them. Ready to box it up and change providers. So tired of slow speeds and not on when you want to use it.-Echostar 19

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Understand, but that only tells me something is broken between you and Billings.

Maybe a look at http://192.168.0.1/limited.html#!/diagnostics/curr_hour_history

","body@stringLength":"302","rawBody":"

Understand, but that only tells me something is broken between you and Billings.

Maybe a look at http://192.168.0.1/limited.html#!/diagnostics/curr_hour_history

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Thank you very much Felicia. System is running like it should now.  Tech knew his systems. Thank you again..

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