Forum Discussion

Ken2's avatar
Ken2
New Poster
6 years ago

Modem no lights

I just got home and seen no internet on my devices. So I check the modem and nothing, no lights at all. I tried unplugging it and still nothing happened. Is there any thing else I could try?
  • Amanda's avatar
    Amanda
    6 years ago

    Hi Ken, 

    I see that our support team has already shipped you a replacement modem. Please let us know here if the replacement does not resolve the issue.

     

    Thanks,

    Amanda

Amanda's avatar
Amanda
Moderator
6 years ago


Hi Ken, just checking to see if the replacement modem has resolved your issue as I see that your service is up and online currently.

 

Thanks,

Amanda