Forum Discussion
Modem Not Working
My modem does not appear to be working. The only lights that come on are the power light and the WIFI light. I tried resetting multiple times. When trying to access the modem via 192.168.0.1 ...
Hi OhioDarin,
I'm glad you found the community, thank you for posting. Sounds like you could use another modem, I can't reach out to your site either to run diagnostics. I'll have a new modem shipped to you; you can use the box it comes in to return your old modem. There should be a prepaid shipping label in the outer pouch.
Let us know how the new modem works out for you.
Try admin for the password. I think that's the default.
That is correct. I found it in another thread. It lets me into WIFI settings but doesn't connect to satellite control center. Thinking this modem may have gotten a bad update or is toast.
Hi OhioDarin,
I'm glad you found the community, thank you for posting. Sounds like you could use another modem, I can't reach out to your site either to run diagnostics. I'll have a new modem shipped to you; you can use the box it comes in to return your old modem. There should be a prepaid shipping label in the outer pouch.
Let us know how the new modem works out for you.
- Glad you got yours squared away. Still waiting for my Mod to come back with a similar reply :)
