Forum Discussion
Modem/Router keeps rebooting
- 5 years ago
Hi Regeone,
I see it's your first post here, so welcome to the community! Thank you for describing what's happening. To address your concerns I pulled up your account and sent a command to your modem. Please let me know if the constant rebooting persists.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Hi Regeone,
I see it's your first post here, so welcome to the community! Thank you for describing what's happening. To address your concerns I pulled up your account and sent a command to your modem. Please let me know if the constant rebooting persists.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
- Liz5 years agoModerator
Good morning Regeone,
Just following up on your site, I ran diagnostics on the HughesNet equipment and I haven't seen any unusual reboots in nearly a week. Looking good from my end! I'll go ahead and close this thread, but if you have any other concerns, feel free to start a new one.
Thanks,
Liz
- Regeone5 years agoNew Poster
Thanks, Liz. The cycling/rebooting started tapering off the next day, less each day and it hasn't happened for a couple days now. Still have no idea what caused the behavior. Maybe it had something to do with the incredibly low bandwidth we've experienced lately (generally 120-180kbps download speed at my location)? Thanks again for your help -- Chris
- MarkJFine5 years agoProfessor
Just curious: Is the modem using a power strip, surge protector, or uninterruptible power supply? Or, is it plugged directly into the wall socket?
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