Forum Discussion
My computer is not seeing the wifi from Hug2 or 5
A new WiFi card can be installed in a desktop computer fairly easily, as it goes in a PCI Express slot, but if the signal from the modem/router isn't good enough at the computer's location, a new WiFi card probably wouldn't help. The WiFi cards themselves aren't all that expensive.
I would first check your WiFi signal strength at the location of the deskop. You can use the HughesNet Mobile app, which works on your phone, and which has a "WiFi Gauge", or any other mobile app that you like that can test WiFi signal strength. It's possible that it's a range issue, and a new WiFi card may not actually do the trick if this is the case.
If it is a range issue, HughesNet does have a WiFi Booster that works with the HT2000W modem, or you can even use a 3rd party WiFi router that gives better WiFi range than the HT2000W's.
Sometimes the makeup of a house can affect a signal where you wouldn't normally think it would, so it would definitely be a good idea to test that WiFi signal strength at the location of your desktop.
Edit: Sorry, I should have given the link to the HughesNet Mobile App. Android and Apple.
As indicated in the subject line, the computer is not identiying the wifi signal at all from the hughes router. It shows no signal other than my existing company. I did disconnect the current connection and tried to see if my computer would pick it up and nothing.
Herb
You may need to have your computer forget your previous WiFi network(s) in order to see the new one. Though the following is from a specific router manufacturer, the instructions for forgetting previous networks is still accurate.
https://kb.netgear.com/29889/How-to-delete-a-wireless-network-profile-in-Windows-10
Do you have any other device with which you can check to see if the radios are broadcasting? If you do, and they are, please let us know, as there may be something going on with the computer itself. If you don't, or you do, but they are not broadcasting for that device, either, please do the following.
With a device that can be connected to the HughesNet modem via LAN cable, please ensure that the WiFi radios are enabled. To do so, with that LAN cable connected device, go here and enter admin as the password. Then, on the Home page, ensure that both SSID Enable and SSID Broadcast are checked **bleep**.
Then click on Advanced Setup and Wireless. On that page, ensure that both the 2.4Ghz and 5Ghz **bleep**, please check them, then click Save Settings.
