Forum Discussion
My computer is not seeing the wifi from Hug2 or 5
I have a HP PavilionP6530F, Wireless Lan 802.11b/g/n windows 10 version 1903 computer that is not identifying the Wifi **bleep** up the wifi signal but this computer. And of course, this is my main c...
A new WiFi card can be installed in a desktop computer fairly easily, as it goes in a PCI Express slot, but if the signal from the modem/router isn't good enough at the computer's location, a new WiFi card probably wouldn't help. The WiFi cards themselves aren't all that expensive.
I would first check your WiFi signal strength at the location of the deskop. You can use the HughesNet Mobile app, which works on your phone, and which has a "WiFi Gauge", or any other mobile app that you like that can test WiFi signal strength. It's possible that it's a range issue, and a new WiFi card may not actually do the trick if this is the case.
If it is a range issue, HughesNet does have a WiFi Booster that works with the HT2000W modem, or you can even use a 3rd party WiFi router that gives better WiFi range than the HT2000W's.
Sometimes the makeup of a house can affect a signal where you wouldn't normally think it would, so it would definitely be a good idea to test that WiFi signal strength at the location of your desktop.
Edit: Sorry, I should have given the link to the HughesNet Mobile App. Android and Apple.
As indicated in the subject line, the computer is not identiying the wifi signal at all from the hughes router. It shows no signal other than my existing company. I did disconnect the current connection and tried to see if my computer would pick it up and nothing.
Herb
You may need to have your computer forget your previous WiFi network(s) in order to see the new one. Though the following is from a specific router manufacturer, the instructions for forgetting previous networks is still accurate.
https://kb.netgear.com/29889/How-to-delete-a-wireless-network-profile-in-Windows-10
Do you have any other device with which you can check to see if the radios are broadcasting? If you do, and they are, please let us know, as there may be something going on with the computer itself. If you don't, or you do, but they are not broadcasting for that device, either, please do the following.
With a device that can be connected to the HughesNet modem via LAN cable, please ensure that the WiFi radios are enabled. To do so, with that LAN cable connected device, go here and enter admin as the password. Then, on the Home page, ensure that both SSID Enable and SSID Broadcast are checked **bleep**.
Then click on Advanced Setup and Wireless. On that page, ensure that both the 2.4Ghz and 5Ghz **bleep**, please check them, then click Save Settings.
Gabe,
Yes, I have an Ipad, phones and another computer than are receiving the signal. I think I have already tried forgeting the other wifi but I will try again.
Herb
hmccaulla wrote:Gabe,
Yes, I have an Ipad, phones and another computer than are receiving the signal. I think I have already tried forgeting the other wifi but I will try again.
Herb
That's good. That's helps us narrow it down to where the problem most likely lies, with that being the computer itself, or at least with some type of setting in the WiFi adapter.
Though I'm sure you've already tried this, or the computer may already be right near it, it would be a good idea to move the computer closer to the HughesNet modem.
Another thing I found, from a prior community post about a laptop not seeing the WiFi, is a suggestion to perform the steps in this Microsoft post. Another suggestion to help narrow it down, if the computer has the ability, is to connect it via LAN cable. If it works that way, it's then further narrowed down to WiFi adapter in the computer. If it is, in fact, the WiFi adapter, there may be some things to try regarding its settings, but I'm not versed enough to give instructions for fiddling around with those settings. I'd probably cause more harm than good when it comes to that. Others, however, may know what to try.
Any suggestions to just replacing the wifi adapter. Moving the computer is not necessarily the best idea.
