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DEBPOSTON's avatar
DEBPOSTON
Junior
5 years ago
Solved

new modem HT2000w

I received the modem but I did not have success setting it up. I followed the instructions and went to the hughes net browser page and went to install but it never would setup the modem up. it stayed...
  • Jay's avatar
    Jay
    5 years ago

    Happy to hear that you're back up and running! 

    I've credited the account from 2/25

     

    Thank you,

     

    Jay

  • DEBPOSTON's avatar
    DEBPOSTON
    5 years ago

    Jay, thank you again.

sdale1110's avatar
sdale1110
Spectator
5 years ago
Copy Link

Hi,  My modem is 8+ years old.  Would a newer modem improve the speed?

Thanks

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago
Copy Link

You're posting to an old thread -- you should start your own thread by going to the main Tech Support page and clicking on "Start a topic."  You can then copy/paste your question there and get a response. 

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modem HT2000w","id":"message:121554","revisionNum":1,"repliesCount":57,"author":{"__ref":"User:user:89711"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:121554"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:121554"},"body@stripHtml({\"truncateLength\":200})":" I received the modem but I did not have success setting it up. I followed the instructions and went to the hughes net browser page and went to install but it never would setup the modem up. it stayed...","body@stringLength":"370","rawBody":"

I received the modem but I did not have success setting it up. I followed the instructions and went to the hughes net browser page and went to install but it never would setup the modem up. it stayed on the pointing page for over 4 hours. Right now I put my old modem back on. (it is still not working) Can you please help me with this problem.  Thank you so

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You're posting to an old thread -- you should start your own thread by going to the main Tech Support page and clicking on \"Start a topic.\"  You can then copy/paste your question there and get a response. 

","body@stringLength":"222","rawBody":"

You're posting to an old thread -- you should start your own thread by going to the main Tech Support page and clicking on \"Start a topic.\"  You can then copy/paste your question there and get a response. 

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Hi,  My modem is 8+ years old.  Would a newer modem improve the speed?

Thanks

","body@stringLength":"134","rawBody":"

Hi,  My modem is 8+ years old.  Would a newer modem improve the speed?

Thanks

","author":{"__ref":"User:user:111471"},"isEscalated":null,"postTime":"2020-07-28T09:31:08.878-04:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":0,"repliesCount":2,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:125954_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":7923},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:125955_1":{"__typename":"Revision","id":"revision:125955_1","lastEditTime":"2020-07-28T09:42:24.196-04:00"},"User:user:68632":{"__typename":"User","id":"user:68632","uid":68632,"login":"Jay","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-07-19T09:17:26.785-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS02ODYzMi0zNzU1aUM1RkVFRTNCMUM5NTFENjk"},"entityType":"USER","eventPath":"community:ssqng67387/user:68632","rank":{"__ref":"Rank:rank:2"}},"ForumReplyMessage:message:122945":{"__typename":"ForumReplyMessage","uid":122945,"id":"message:122945","revisionNum":1,"author":{"__ref":"User:user:89711"},"readOnly":true},"ModerationData:moderation_data:122969":{"__typename":"ModerationData","id":"moderation_data:122969","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:122969":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:68632"},"id":"message:122969","revisionNum":1,"uid":122969,"depth":41,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:122945"},"conversation":{"__ref":"Conversation:conversation:121554"},"subject":"Re: new modem HT2000w","moderationData":{"__ref":"ModerationData:moderation_data:122969"},"body":"

Happy to hear that you're back up and running! 
\n
\nI've credited the account from 2/25

\n\n

 

\n\n

Thank you,

\n\n

 

\n\n

Jay

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"136","postTime":"2020-04-14T08:18:06.123-04:00","lastPublishTime":"2020-04-14T08:18:06.123-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":28230},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:121554/message:122969","readOnly":true,"customFields":[],"editFrozen":false,"body@stringLength":"169","rawBody":"

Happy to hear that you're back up and running! 
\n
\nI've credited the account from 2/25

\n\n

 

\n\n

Thank you,

\n\n

 

\n\n

Jay

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Jay, thank you again.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"23","postTime":"2020-04-14T18:00:25.086-04:00","lastPublishTime":"2020-04-14T18:00:25.086-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":28245},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:121554/message:123027","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"28","rawBody":"

Jay, thank you again.

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Thanks

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Thanks

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