Forum Discussion

stephc's avatar
stephc
Freshman
2 years ago

no connection, 502 bad gateway

My internet is not working.  I try running the download and speed tests and I get a 502 bad gateway error.  Also, only half the lights on the modem are on.  Please help.
stephc's avatar
stephc
Freshman
2 years ago

thank you

  • Remy's avatar
    Remy
    Moderator
    2 years ago

    stephc,

     

    Thank you for reaching out! We appreciate your patience, as our offices are closed during the weekends. I see you called in, and our tech support team was able to get you a technician order. That's great! Please let us know how the visit goes and whether or not the issues have been resolved! 

     

    Thanks,

    Remy