Forum Discussion
Roof damage
So I had the satellite for internet installed by a HughesNet contractor April 2025 on my dad's 20-year-old deck flat roof. There's been some heavy rains & I've noticed that the roof is now significantly leaking around the installation site as well as along the outside, which was not an issue before.
How do I go about getting HughesNet to help pay for the repairs or replacing of this? I'm in Michigan so the statute is 3 years from the date of damage or from the discovery.
At the time of installation, the contractor also "drilled by mistake" in the roof & claimed he patched it. There's a small amount of bowing in that spots that he "patched". Local roofing company says they have to replace the entire roof of the deck as the damage is done.
The smaller satellite to the right has minimal leaking but that's not from HughesNet.
1 Reply
mfry12380,
Thank you for reaching out! I see this is your first post. Welcome to the Community! We'd love to help out further with this, but I was unable to locate your account through your Community profile. Please send us a private message at the link attached below with your account number or a phone number attached.
https://community.hughesnet.com/users/Remy/102584
Thanks,
Remy
