Forum Discussion
milenders
9 years agoFreshman
No internet
Case #'s-57734207/103464039/103487841 work#7534595. Installer came on 4-8-17 to upgrade to Gen 5. He was here 4 hours trying to figure out with Hughes Tech support why we weren't able to get activated...
- 9 years ago
Hi Carol,
Funny, I just got an e-mail from the engineers saying they have your site up and running now. I checked your diagnostics and this seems to support that. Can you please confirm that you can access the internet now?
Liz
9 years agoModerator
Good morning milenders,
Thank you for posting and providing this information, I just checked in our system and the latest notes support what has happened i.e. Eagle Satellite not servicing your area. A dealer that does service your area has already been assigned to you:
Eagle Satellite of Butte
(406) 782-0674
If they haven't contacted you this morning, I'd give them a call.
milenders
9 years agoFreshman
Liz, I contacted Eagle Satellite & they have not received a work order. When or if they do receive a work order, they won't be able to get to me till next week, maybe!?! This upgrade is turning out to be a major headache 🤕 😤
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