Forum Discussion

pacetree's avatar
pacetree
Junior
7 years ago

No internet/Can't access www.systemcontrolcenter.com

So I'm unable to access the internet at all.  No dns lookup, can't ping anything.  I can get to the router setup, but not system control center.  I've tried setting the dns to Google's, and setting i...
  • Hardy's avatar
    Hardy
    7 years ago

    Fred,

    At this point, the only I can think of it being is a port issue. I have set up for a replacement modem to be shipped to you, in hopes it might resolve the issue. Please let me know if you have any further questions or concerns. 

    Thank you,

    *Felicia*

GabeU's avatar
GabeU
Distinguished Professor IV

pacetree

 

When you say router, I assume that you mean a 3rd party router and not the router part of the HT2000W.  Is this correct?  Your previously mentioned Netgear router?  

 

Do you have a device with which you can connect directly to the HughesNet modem with a LAN cable?   

 

If you do have a LAN connectible device and you've connected it, do either of these work to get to the System Control Center? 

 

http://192.168.0.1/

http://systemcontrolcenter.com/

 

Are any lights out on the front of the HughesNet modem?  

pacetree's avatar
pacetree
Junior
7 years ago

No, I  meant the router in the ht2000.  And no I  cannot get to either 192.168.0.1 or www.systemcontrolcenter.com when plugged directly into the ht2000.