Forum Discussion
No internet/Can't access www.systemcontrolcenter.com
So I'm unable to access the internet at all. No dns lookup, can't ping anything. I can get to the router setup, but not system control center. I've tried setting the dns to Google's, and setting i...
Fred,
At this point, the only I can think of it being is a port issue. I have set up for a replacement modem to be shipped to you, in hopes it might resolve the issue. Please let me know if you have any further questions or concerns.
Thank you,
*Felicia*
Sorry, I meant to tag you in the previous post so you would see my responce. Please let me know what else I can try.
Fred,
Previously, have you been having slow connection issues? Thanks.
Yes, I've used different cables, and I can also move the same cable over the external router and the laptop works fine.
I have had some other issues prior to this. I had to drop the Hueghes phone service because my calls were being dropped again. That had happened before and I worked with Liz to replace the modem and telephone adapter several months ago. That stopped the dropped calls for a while, but when they started up again I was out of contract and decided to go back to a traditional copper phone line. That's how I found out that I now have DSL available. Although the speed leaves a lot to be desired after getting used to 50Mbps with Hughes. I still have the Hughes phone service until next week when the LEC is porting my number back. Before I added the DSL, I had noticed some slower speeds. I may have even captured some speed tests, I'll have to look back and see. Nonetheless it had been working ok with both for a few weeks before this happened. I was enjoying the ability to route devices that require lower latency to the DSL, and devices and ports requiring higher bandwidth to the Sat. I had not noticed a change in signal streangth even though the speeds had been slower. Of course since last weekend, I have not been able to get to the systemcontrolcenter.com screen to see the signal.
Well, I'm stumped. Hopefully Hardy and/or the engineers will be able to determine what's going on soon so you can get back up and running.
So do I! Thank you for staying in touch. I appreciate the responses.
