Forum Discussion

pacetree's avatar
pacetree
Junior
7 years ago

No internet/Can't access www.systemcontrolcenter.com

So I'm unable to access the internet at all.  No dns lookup, can't ping anything.  I can get to the router setup, but not system control center.  I've tried setting the dns to Google's, and setting i...
  • Hardy's avatar
    Hardy
    7 years ago

    Fred,

    At this point, the only I can think of it being is a port issue. I have set up for a replacement modem to be shipped to you, in hopes it might resolve the issue. Please let me know if you have any further questions or concerns. 

    Thank you,

    *Felicia*

gaines_wright's avatar
gaines_wright
Tutor
GabeU wrote:

@pacetree

But, if you uncheck one or both of the Frequency Band boxes, regradless of whether any or all of the SSID Enable boxes are checked or not, the light will go off.  

 

  Does unchecking both frequemcy boxes by itself totally disable the wifi?  If so I.m switching to that method, that way I'd have a visual way to know the on/off state of the wifi, and it would be less boxes to check to turn it back on when I needed it. 

 

  It might even save electricity!   :>)>

 

  Thanks for the info!

 

 

GabeU's avatar
GabeU
Distinguished Professor IV
7 years ago
gaines_wright wrote:

Does unchecking both frequemcy boxes by itself totally disable the wifi?  

I believe it does.  I know that if I only uncheck the Frequency Band boxes, and not the SSID Enable or Broadcast boxes, I can no longer see the HughesNet WiFi as an available connection option in my devices.  And, if I have a device currently connected via WiFi and, using a separate device that is connected via LAN cable, I uncheck the corresponding Frequency Band box and click Save Settings, I lose the WiFi connection.

  • gaines_wright's avatar
    gaines_wright
    Tutor
    7 years ago
    @@GabeU wrote:
    gaines_wright wrote:

    Does unchecking both frequemcy boxes by itself totally disable the wifi?  

    I believe it does. 

     
      Thanks for the info.  I'm going to switch to that method.  Mother always told me to turn the light off if I didn't need it. :>)>
  • pacetree's avatar
    pacetree
    Junior
    7 years ago

    We got a little bit off topic there.  I still have no internet access.  Hardy, is there anything else you can do to help me? Please see above where I outlined the additional issues I had before this.

  • Hardy's avatar
    Hardy
    Moderator
    7 years ago

    Fred,

    At this point, the only I can think of it being is a port issue. I have set up for a replacement modem to be shipped to you, in hopes it might resolve the issue. Please let me know if you have any further questions or concerns. 

    Thank you,

    *Felicia*

  • pacetree's avatar
    pacetree
    Junior
    7 years ago

    Thank you so much!  I hope that will resolve too.  I will report back to this post.

     

    Thanks again!  Hardy; GabeU

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    7 years ago

    pacetree

     

    You're quite welcome.  :)

     

    I hope that the modem Hardy is having sent resolves the issue.  

  • Hardy's avatar
    Hardy
    Moderator
    7 years ago

    Fred,

    You are very welcome. Definitely keep me updated on the modem. Thanks. *Felicia*

  • pacetree's avatar
    pacetree
    Junior
    7 years ago

    I received and setup the new ht2000w.  This fixed the issue!  I'm not making any changes to it other than turning off the wifi and the firewall.  And I have questions about the firewall, but that will be another topic.  Thanks again!

  • Hardy's avatar
    Hardy
    Moderator
    7 years ago

    Fred,

    You are welcome. I am so glad to hear this has resolved the issue. :)

  • MarkJFine's avatar
    MarkJFine
    Professor
    7 years ago

    (other thread)