Forum Discussion

grenadieroutdoo's avatar
grenadieroutdoo
New Member
8 years ago

Number to call and cancel ?

Is there a direct line to call and cancel service and why should we have to pay to cancel when your company misleads people? Our bill was $300 this month!! My husband is a disable veteran who runs his...
  • Amanda's avatar
    Amanda
    8 years ago
    Hello grenadieroutdoors,

    Welcome to our community and thank you for reaching out to us. Unfortunately as it has been over a year since you signed up for service, your sales call is no longer available. I am very sorry you are not happy with the service and really recommend trying out some of the advice and tips from our community members, who are very knowledgeable in saving data. In any case, you can call us at 1-866-347-3292 and ask to speak to our Account Management department if you decide you want to cancel.

    Thank you
    Amanda
C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
8 years ago
How exactly was you lied to grenadieroutdoors and when?  During your sales call?  As far as data, only a potential customer can have any idea of whether 5GB, 10GB, 20GB or even 50GB is enough for them...  As far as tokens, that isn't on Hughesnet, nothing they can do about customers purchasing $150+ worth in tokens.

If you do wish to cancel, call 866-347-3292, please remember to return the modem, power adapter, and radio located on the dish otherwise you may face additional unreturned equipment fees.  If you purchased your equipment (unlikely you did...), then you don't need to worry about returning it.