Forum Discussion
grenadieroutdoo
8 years agoNew Member
Number to call and cancel ?
Is there a direct line to call and cancel service and why should we have to pay to cancel when your company misleads people? Our bill was $300 this month!! My husband is a disable veteran who runs his...
- 8 years agoHello grenadieroutdoors,
Welcome to our community and thank you for reaching out to us. Unfortunately as it has been over a year since you signed up for service, your sales call is no longer available. I am very sorry you are not happy with the service and really recommend trying out some of the advice and tips from our community members, who are very knowledgeable in saving data. In any case, you can call us at 1-866-347-3292 and ask to speak to our Account Management department if you decide you want to cancel.
Thank you
Amanda
Amanda
8 years agoModerator
Grenadier,
It is not a direct correlation that you have to pay an early termination fee because your call was deleted. We do not store every call forever and a year is a bit of a stretch for us to be expected to hold it.
Amanda
It is not a direct correlation that you have to pay an early termination fee because your call was deleted. We do not store every call forever and a year is a bit of a stretch for us to be expected to hold it.
Amanda
Related Content
- 3 years ago
- 4 years ago
- 5 years ago