Forum Discussion

DEBPOSTON's avatar
DEBPOSTON
Junior
3 years ago

ACCESS DENIED

  You don't have permission to access on this server. I cannot get on this website since 4 days  ago.  I can get on it at my workplace and on my mobile data for my cell phone. when I put my cell ph...
Gabeu
  • DEBPOSTON's avatar
    DEBPOSTON
    3 years ago

    When I got home tonight I clicked on the icon to my web sight and it came up perfect!  Some of you must have fixed it!  Thanks so much.

Remy's avatar
Remy
Moderator

DEBPOSTON,

 

Thank you for reaching out! We'd definitely like to find out what's going on here. I pulled up your account to do some diagnostics, but it appears we don't currently have communication with your modem! When you get home, please do as maratsade suggested and attempt to locate the state code as listed above.

 

Thanks,

Remy

DEBPOSTON's avatar
DEBPOSTON
Junior
3 years ago

Thanks I will.  I did leave my modem unplugged the morning to try getting it back up tonight. Hopefully you can do the diagnostics tonight or tomorrow if I cannot get it working again.  Thanks so much.