Forum Discussion
Credit Cards no longer accepted as online, nor automatic, payment. NOW FIXED.
Like last month, I go to make a manual online payment, like I have for the last twelve years, and over three years with the card I have, and again, it wouldn't go through. So, again, I cal...
Another success. I'm going to assume that this is completely fixed, so I'll "Solution" this thread.
Jimwillrace wrote:Maybe the dumbest explanation I have ever heard far a major screwup.
What explanation? The following?
"Prepaid cards are no longer accepted as they are easy to use as a way to avoid automatic or overdue payments, avoid termination or unreturned equipment fees, etc.. you see where this is going, I hope."
If that's the explanation you are referring to as being the "dumbest", it is a valid explanation and has perfectly valid reasoning behind it. Many companies with contracts don't allow prepaid cards for payments.
As has been demonstrated, a blanket policy may not have been the way to go, but there is still a valid need for it. It's hardly "dumb".
Yes it is dumb, I can cancel any other type of card and have a new one issued in 3 days. You still have the same problem as you have with a prepaid card.
Jimwillrace wrote:Yes it is dumb, I can cancel any other type of card and have a new one issued in 3 days. You still have the same problem as you have with a prepaid card.
Cancelling your card doesn't cancel your account, nor the judgment that can be filed against it for non payment.
Not allowing prepaid cards has a valid reason.
Just ran into this myself a couple days ago. My prepaid card has been accepted for payment from day 1, over 6 or so years. No problems at all until I tried to change my prepaid card type and number. It was another prepaid card but with AMEX not VISA. I want this capability back for sure.
I still haven't tried to use my prepaid card for automatic payments, so I haven't run into any issue since they again allowed them for manual payments. I REALLY hated those couple of months where I had to give my CC info over the phone. Even if it's a known business I just don't trust people when I have to do that. :(
I got a new card a couple of months back and it worked without issue, but again, this is only with manual payments. And, to by honest, though I'm a little nervous about having to input the information every time I make said payment, I think I'll still keep it this way instead of trying to set up automatic payments, which, from the sounds of it, might not work right now, anyway. :p
Hopefully Liz or Amanda will be able to look into the issue you're having with the new card.
