Forum Discussion

ecoalex2's avatar
ecoalex2
Tutor
3 years ago

Speeds is this acceptable?

https://testmy.net/quickstats/ecoalex As you can see, my speeds are erratic, I seem to lose my connection some times. This on my 2 computers. I am looking at WISP, Conifer Comm. is offering 4-6 mps no allowances, throttling at a comparable, or lower price as Hughes. I have been with Hughes many years, however the last year's speeds have been erratic as the tests show, It is to the point of annoying youtube buffering after 7 Pm. I would like to stay with Hughes, but if there is no solution to my problem , I am inclined to try WISP from my local provider. I have my youtube DPI set at 250, so not trying for HD. When I have 1.5 mps, I have no problems, faster is a bonus , but it seems 1.5 in the evenings is rare. Any reply is appreciated. Thanks
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speeds
  • maratsade's avatar
    maratsade
    3 years ago

    You may want to run the required troubleshooting procedure, using the required file sizes, and then answer any further troubleshooting questions that the reps here may have for you.  Your speeds seem to be better in the morning, which may point to congestion. Still, follow the procedure so the reps can help you. 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    3 years ago

    You may want to run the required troubleshooting procedure, using the required file sizes, and then answer any further troubleshooting questions that the reps here may have for you.  Your speeds seem to be better in the morning, which may point to congestion. Still, follow the procedure so the reps can help you. 

    • ecoalex2's avatar
      ecoalex2
      Tutor
      3 years ago
      Hi, I'll have to dig out my 35 ft ethernet cable for the required test. Since the wifi appears acceptable except in the later part of the day, and your suggestion the problem is congestion, not a technical problem, as the testmytest data shows, it seems a foregone conclusion that congestion is the culprit. There was no other users at my end when the speeds took a dive. Thanks
      • maratsade's avatar
        maratsade
        Distinguished Professor IV
        3 years ago

        Congestion refers to several things: users at your location (not what happened this time); number of devices connected at your location; users in your area; users in your beam; internet-related congestion (not ISP related),  a combination of  these, etc.  

         

        Running the troubleshooting procedure the way the reps need it done is the only way to move forward with assessing what may be going on.