Forum Discussion
Info on New Hughes Service
I was going to post this in other topics, but in looking at the dates of the posts, it appears there is not the place to get any answers. Where can I get info ? none of the reps can answer my questio...
Hi,
Just going to close this thread since we've addressed your concerns via PM. Thank you for reaching out!
-Liz
Hello ecoalex2,
Please be on the lookout for a private message from us today. To answer your previous questions:
#1 - Existing customers can upgrade their current account to the new Hughesnet service by calling the regular support line. You do not need to cancel and create a new account.
#2 - Yes, since there is a new radio transmitter and modem which need to be installed, an installation would be required.
#3 - $79.99/mo without enrolling in ACH (autopay)
Additionally, the modem lease fee is $14.99 and when the technician comes on site to upgrade existing customers, they will take with them any old equipment that won't be needed.
Thanks,
Jay
Question- does the gen 6 beam for subscribers have a greater capacity than gen5 had? There was a congestion problem with gen 5 in the evenings, this had noting to do with being in fap. Thanks
