Forum Discussion

Tyler936's avatar
Tyler936
Freshman
8 years ago

Opinions on the built in wifi for gen 5?

I just got gen5 today, and while the service itself is excellent, I'm a bit skeptical of the wifi. We have one of our desktops across the house that always worked by using a USB wifi adapter and neve...
  • C0RR0SIVE's avatar
    C0RR0SIVE
    8 years ago

    From the looks of things that wireless adapter only supports WPA and WPA2 with TKIP+AES and not WPA2-AES...

    You may want to try changing the wifi settings on the HT2000w to see if it works better...

    1: Visit http://www.systemcontrolcenter.com in your browser.
    2: Click Wifi Settings.
    3: Enter in the router password, by default it is "admin" with out the quotations.
    4: Change the WPA Mode to WPA/WPA2 - this should cause the cipher suite to change to TKIP-AES.


    If you have issues with your other devices afterwards, you may need to tell them to forget the old network setting and reconnect them.  If devices can no longer see the 2.4Ghz band, you will have to change back to WPA2 and find a better wifi adapter that supports WPA2-AES

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor

Please keep us posted on what happens with everything.  I am glad that it seems to be working now. :)

Liz maybe move this topic to Tech Support instead of Products and Plans?

coachkiller3434's avatar
coachkiller3434
New Poster
7 years ago

My wifi gen 5 was installed on a Sunday ! I used it Thursday to stream my daughter basketball game on stretch Internet portal and it worked great! No buffering no freezes! Has NOT worked scene !!!???? Have called to ask for help been hung up on 3 times and they always ask for a good number to call you back and it's been a couple days and no one has called yet? Service test down load running at1-2 Mbps upload .189 Mbps ?? My ATT DSL would down load at 2-3 Mbps ?? Upload at least over 1 Mbps !! So far Hughes Net has been totally a let down! Great promise !!! Zero ,, on service!,,totally disgusted !!