Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
4 months ago

Stopped receiving notifications again

Once again I stopped receiving notifications via email.  Has my IP been flagged  as spam again? 👀

Could Remy, Damian , or another mod look into this again, please?  Thanks! 

14 Replies

  • maratsade,

     

    Thanks for reaching out! We're sorry to hear the notifications are off again. I'll have this escalated back up, to see if your account was flagged again. I'll reach back out as soon as I hear back!

     

    Thanks,

    Remy

    • maratsade's avatar
      maratsade
      Distinguished Professor IV

      Thanks, Remy!  BTW, the issue seems to extend to the notifications on the site itself.  When the bell icon at the top shows there are notifications, typically clicking on it shows you the notifications. It was working fine for me, but since the notifications glitched out, clicking on the bell now makes the notifications disappear and I only get a blank page. Fun! 🤣

    • GabeU's avatar
      GabeU
      Distinguished Professor IV

      Remy,

      It looks like mine have stopped too. maratsade sent me a PM a few minutes ago and I didn't receive a notification of it. I checked my HN email, just in case, and there's no notification there. 

  • GabeU's avatar
    GabeU
    Distinguished Professor IV

    Well, a couple of notifications came through about 25 minutes ago. 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    Notifications are now intermittent. Some make it through, some don't.  I've contacted the email provider and they tell me all is well on their end.  All seems to be well on Hughesnet's end too.  So, something's happening in the middle.  👀

    • Remy's avatar
      Remy
      Moderator

      maratsade,

       

      We appreciate your patience! We currently have a ticket open regarding the notification issue, In the meantime, we recommend using your profile's "Notifications" setting page to view your notifications!

       

      Thanks,

      Remy

      • GabeU's avatar
        GabeU
        Distinguished Professor IV

        I don't have a notifications setting page on my profile page. I AM getting email notifications though.