Forum Discussion
sharonsturdivan
8 months agoNew Member
Tech here 5 times, still bad state code
I had Jupiter 3 installed 2 months ago. So far I have had tech here 4 times, Modem has been replaced 3 times, eye replaced once, and all new cable ran. I sent in a bad review on the last tech and g...
maratsade
8 months agoDistinguished Professor IV
Your best bet is to wait for a Hughesnet rep on this site to reply to you and get involved in your case. They can dig deep into the problem and see what may be going on. The 12. codes tend to be associated with bad weather at your location OR at the location of the gateway. There has been a lot of bad weather in many places, so it might be that. Still, best to wait for one of the reps here to check.
What do you mean by the wifi "freezes"?
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