Forum Discussion

pankr003's avatar
pankr003
Freshman
9 years ago
Solved

This site can’t be reached The connection was reset error message.

I have come across one website I cannot reach. It is https://www.treasurydirect.gov   The error message happens with a PC connected directly to the modem  (HT2000W) on Internet Explorer, Chrome and...
  • C0RR0SIVE's avatar
    C0RR0SIVE
    9 years ago

    Works fine here, took ages to connect, but it worked, you may want to try disabling Web Acceleration to see if that helps.

    Please follow the directions below to disable Web-Acceleration.

    1: Visit http://192.168.0.1 in your web-browser.
    2: Click the "i" icon at the top of the HT1100/2000w System Control Center (also known as the SCC).  It is highlighted in red in the image below.
    photo skUivVb.png

    3: Click on "Web Acceleration" then "Control" outlined in red.
    photo jnchLQt.png

    4: Click on "Web Acceleration Enabled", this will change to an orange button that says "Web Acceleration Disabled".
    photo mQGk0j9

    5: Restart your browser and try using the service that isn't working, please let us know how that works for you.


pankr003's avatar
pankr003
Freshman
8 years ago

Treasudirect.gov is now working for me.  Thanks to anyone who helped fix whatever the problem was. 

BruceD's avatar
BruceD
Freshman
8 years ago

Pankr003

I have been having the same problem as you also using multiple browsers.  I have done what you did to reach TreasuryDirect.gov using a tablet (and also my smart phone) but from another ISP.  I have tried the suggested fix about web acceleration but that had no impact.  Do you have any idea what happened to allow you access and are you still able to access tha site?