Forum Discussion

nitaclay's avatar
nitaclay
Sophomore
5 years ago
Solved

Renewal of spam attacks

We had this discussion back in the fall when some of us were getting hundreds of spam emails each day, and it seems we were all getting the same ones. Liz assured us they were working on it, and it d...
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  • Liz's avatar
    Liz
    5 years ago

    Good morning nitaclay,

     

    Thank you for your patience while our e-mail folks looked into your concern. They have located and blocked the offending IPs from sending again and the issue should slacken now if not completely stop.  Please continue marking any suspicious e-mail as spam to help strengthen our spam controls.

     

    If you have any other concerns, please feel free to reach out again.

     

      Your cooperation, patience, and understanding are much appreciated.

     

    Thanks,

    Liz

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

I wouldn't even open those emails at all.  I'd flag them as spam or just delete them. You're not the only person with an email account who is experiencing spam; everyone gets spam email and often the only thing you can do is delete it unread and move on.  And spammers find ways to evade countermeasures, so the spam is not going away.  

 

 

nitaclay wrote:

 I just can't believe I'm the only HughesNet customer who is experiencing all this spam!

 

nitaclay's avatar
nitaclay
Sophomore
5 years ago

I assure you I'm NOT opening them, but they are increasing daily! I can hardly get through deleting the ones that are there before I have 20 more! So aggravating!!

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    It's not you, Nita, it's the spammers figuring out ways to spam you. Your email may have been compromised somewhere, at some point, and now you're on a list, and yes, it's ridiculously frustrating.  You may want to think about getting another email address, at Gmail, for example. 

     

    nitaclay wrote:

    I assure you I'm NOT opening them, but they are increasing daily! I can hardly get through deleting the ones that are there before I have 20 more! So aggravating!!

     

    • nitaclay's avatar
      nitaclay
      Sophomore
      5 years ago

      Believe me, I have definitely considered getting another email! I am our church secretary, and I use my email for so much of that correspondence I really hate to change it.

      • maratsade's avatar
        maratsade
        Distinguished Professor IV
        5 years ago

        I can totally understand your frustration. Changing everything to a new email account, giving people the new address, etc.,  is a lot of work and very time consuming.  

        nitaclay wrote:

        Believe me, I have definitely considered getting another email! I am our church secretary, and I use my email for so much of that correspondence I really hate to change it.