Forum Discussion

dfbeck's avatar
dfbeck
Junior
7 years ago

Seperate login but combined logout

Hi, I need to know if there is some way around being logged out of both My Account and email when just logging out of email. I watch my data useage fairly closely through the My Account/Usage page. T...
Login Logout
Performance
  • BirdDog's avatar
    BirdDog
    7 years ago

    It's one of the weird things about the skylogin feature.

     

    Only thing I can suggest is keep a separate browser tab open and logged in for My Account and don't logout. In email just close the tab email is opened in, the tab that My Account is opened in should stay logged in.

  • GabeU's avatar
    GabeU
    7 years ago

    dfbeck

     

    Unfortunately, anytime you log out of anything that is connected to the MyAccount page, whether it's email or the Community or the MyAccount page itself, it logs you out of everything.  The only thing I can suggest is like BirdDog mentioned, and that's just closing (X-ing out of) the email tab/window instead of actually logging out of it.  It will still close your email, but it shouldn't log you out of anything else.  But, the second you log out of your email it will log you out of everything else connected to that MyAccount page, including the page that includes your data usage, as it's all part of the skylogin.  

     

     

dfbeck's avatar
dfbeck
Junior

I forgot about that one. I'm very familiar with the page. I went about 6 months that nearly every video was buffering every 30-40 seconds with the state code showing uplink errors. Had to install every 3-5 days. Situation is vastly improved now, not perfect, but as the load on the satellite carrying Gen4 in the midwest moves to Gen5, it keeps improving.
I'd use that but it's just not as detailed and it's also not on a secure page but I'm not sure what problem would come with that since there shouldn't be credit card numbers or other identifying data transmitted, but I could be wrong, have been before. Thanks for trying.


 

GabeU's avatar
GabeU
Distinguished Professor IV
7 years ago

dfbeck

 

Unfortunately, anytime you log out of anything that is connected to the MyAccount page, whether it's email or the Community or the MyAccount page itself, it logs you out of everything.  The only thing I can suggest is like BirdDog mentioned, and that's just closing (X-ing out of) the email tab/window instead of actually logging out of it.  It will still close your email, but it shouldn't log you out of anything else.  But, the second you log out of your email it will log you out of everything else connected to that MyAccount page, including the page that includes your data usage, as it's all part of the skylogin.