Service has not been working since installing
Hello, I have had nothing but problems since ordering this service Slow connection, buffering, running out of priority data after 10 days of monthly payments. And Internet does not work at all ...
Forum Discussion
The service is not a scam; it is a legitimate service provided by a legitimate business.
HughesNet sells you a data package. It does not use the data; you and/or your household use the data. Like a checking account, you have to be able to budget your available data so it will last you the whole month.
The data package is not unlimited -- it can be used very quickly if you engage in data-intensive activities such as streaming. If you run out of data, you can buy data tokens or you can buy a bigger data package; but all those solutions will be limited. Ultimately, you have to learn to budget.
To know how much data you can use in 24 hours, divide the size of your data package by the number of days in the month. For example, if you have a data package of 100 GB, you can use around 3.2 GB a day. That can be used up very quickly if you stream or watch live TV.
It doesn't matter how many times you call. The company can't budget your data use; that's up to you.
You can get out of the contract if it doesn't work for you, but you will have to pay a fee.
All of this information is available for free to anyone -- just read the subscriber agreement to know the limitations of the service. Anyone considering subscribing should make an informed decision before locking themselves into a contract.
You HAVE received what you contracted for. You didn't read the contract carefully.
