Forum Discussion
Slow Internet Speeds on HughesNet
Hi richknox,
I'm so happy to hear this! Thank you for coming back and updating us on the site visit. I appreciate your working with us so we can get this resolved for you.
Again, I would like to thank all that helped correct my problem. I have a 13.6 download and a 4.8 upload speed tonight. It appears that my problem has been solved. I will accept this as the solution and close this thread. Thank you very much.
Liz, I know this is not the perfect testing solution but it is how all of our devices are used - on the HughesNet modem WiFi. I am connected to the 2g WiFi this morning and at 5;30 am central my speeds were 1.06 and .86 download. Again I know this is not the preferred test but I do not have anything directly connected to the modem. No matter what it should be running at a much faster speed. Please give me some direction. Thanks
Do you have the ability to connect any of your devices to the modem via LAN cable? If not, might you have a relative or friend that you could temporarily borrow a LAN cable connectible device from in order to test your base speed?
The reason that a direct connection is requested is because it's the most basic connection there is, as well as being direct. WiFi can add other possible problems into the mix, which makes it more difficult to discern where the problem may lie, and what may be causing it. It's sort of like tyring to determine the cause of screen artifacts while watching something, but watching it on a monitor that is connected to a camera that is viewing the TV that's connected to the Blu Ray player. You don't really know where the problem lies, as in the Blu Ray player, the TV, the camera recording it, the monitor you're viewing it on, or even a wrongly set option on any of those components. That's not a perfect example, but I think it probably gives you an idea of what I mean.
I'm sure Liz will reply in regard to whether the WiFi results will be sufficient.
