Spam in inbox instead of spam folder | Hughesnet Community

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restore inbox
10 years ago
coorsprgs
Where can I check in my hughesnet email account to find emails that are not getting to my inbox?
10 months ago
crazyJoe
Re: SPAM Concern
2 years ago
hooterville
Re: How can I get a shortcut to my Hughes email on my desktop?
4 years ago
Liz
Re: Spam emails
5 years ago
Liz

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in inbox instead of spam folder","id":"message:131769","revisionNum":2,"repliesCount":6,"author":{"__ref":"User:user:23011"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:131769"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:131769"},"body@stripHtml({\"truncateLength\":200})":" What good does it do to mark a message as spam and block it if it's still going to end up in our inbox? I keep marking and blocking the spam and it just keeps coming. It wouldn't be so bad if it wo...","body@stringLength":"350","rawBody":"

What good does it do to mark a message as spam and block it if it's still going to end up in our inbox? I keep marking and blocking the spam and it just keeps coming.

It wouldn't be so bad if it would just go to my spam folder but it keeps coming to my inbox. How can this be stopped?

Thank you,

Mary

","kudosSumWeight":0,"postTime":"2021-02-07T13:48:34.845-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:131769_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3949},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:131769":{"__typename":"Conversation","id":"conversation:131769","solved":true,"topic":{"__ref":"ForumTopicMessage:message:131769"},"lastPostingActivityTime":"2021-02-08T16:08:22.280-05:00","lastPostTime":"2021-02-08T16:08:22.280-05:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:131769":{"__typename":"ModerationData","id":"moderation_data:131769","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:131769_2":{"__typename":"Revision","id":"revision:131769_2","lastEditTime":"2021-02-07T13:49:09.221-05:00"},"ForumReplyMessage:message:131781":{"__typename":"ForumReplyMessage","id":"message:131781","conversation":{"__ref":"Conversation:conversation:131769"},"author":{"__ref":"User:user:12376"},"revisionNum":1,"uid":131781,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Spam in inbox instead of spam folder","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:131781"},"parent":{"__ref":"ForumReplyMessage:message:131774"},"body":"

Could be a bunch of reasons.

One that I know of in particular is that a recent batch has been very effective at avoiding spam detection.

Another possibility is that when HN moved the email accounts there was a problem where the particular folders were named different from where the new email system was supposed to deliver the spam (folder named 'Spam' vs. 'Junk').

","body@stringLength":"385","rawBody":"

Could be a bunch of reasons.

One that I know of in particular is that a recent batch has been very effective at avoiding spam detection.

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Hello MarkjFine,

If HughesNet knows that there is a problem with the 'spam' 'junk' folders with the new email accounts, then shouldn't they fix it?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"164","kudosSumWeight":0,"postTime":"2021-02-08T14:07:15.431-05:00","lastPublishTime":"2021-02-08T14:07:15.431-05:00","metrics":{"__typename":"MessageMetrics","views":3836},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:131769/message:131792","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDEzMTc5MywxMzE3OTM","node":{"__ref":"AcceptedSolutionMessage:message:131793"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"174","rawBody":"

Hello MarkjFine,

If HughesNet knows that there is a problem with the 'spam' 'junk' folders with the new email accounts, then shouldn't they fix it?

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:131792_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:131793":{"__typename":"ModerationData","id":"moderation_data:131793","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:131793":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:12376"},"id":"message:131793","revisionNum":1,"uid":131793,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:131792"},"conversation":{"__ref":"Conversation:conversation:131769"},"subject":"Re: Spam in inbox instead of spam folder","moderationData":{"__ref":"ModerationData:moderation_data:131793"},"body":"

They are.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"11","postTime":"2021-02-08T16:08:22.280-05:00","lastPublishTime":"2021-02-08T16:08:22.280-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":3831},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:131769/message:131793","customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"16","rawBody":"

They are.

","kudosSumWeight":0,"repliesCount":0,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:131793_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"11","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]}},"Rank:rank:9":{"__typename":"Rank","id":"rank:9","position":10,"name":"Professor","color":"0066FF","icon":null,"rankStyle":"TEXT"},"ModerationData:moderation_data:131781":{"__typename":"ModerationData","id":"moderation_data:131781","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:131774":{"__typename":"ModerationData","id":"moderation_data:131774","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:131774":{"__typename":"ForumReplyMessage","id":"message:131774","revisionNum":1,"uid":131774,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:131769"},"subject":"Re: Spam in inbox instead of spam folder","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:131774"},"body":"

You know, I wouldn't mind if it would just go into the spam folder, but it continues to go to my inbox. Why can't it go into the spam folder?

Mary

","body@stringLength":"178","rawBody":"

You know, I wouldn't mind if it would just go into the spam folder, but it continues to go to my inbox. Why can't it go into the spam folder?

Mary

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