Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
8 months ago

Stopped receiving notifications again

Once again I stopped receiving notifications via email.  Has my IP been flagged  as spam again? 👀 Could Remy, Damian , or another mod look into this again, please?  Thanks! 
Performance
maratsade's avatar
maratsade
Distinguished Professor IV
8 months ago

Notifications are now intermittent. Some make it through, some don't.  I've contacted the email provider and they tell me all is well on their end.  All seems to be well on Hughesnet's end too.  So, something's happening in the middle.  👀

  • Remy's avatar
    Remy
    Moderator
    8 months ago

    maratsade,

     

    We appreciate your patience! We currently have a ticket open regarding the notification issue, In the meantime, we recommend using your profile's "Notifications" setting page to view your notifications!

     

    Thanks,

    Remy

    • GabeU's avatar
      GabeU
      Distinguished Professor IV
      8 months ago

      I don't have a notifications setting page on my profile page. I AM getting email notifications though. 

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      8 months ago

      That's an excellent idea, but unfortunately, that page doesn't show all the updates.  For example, it's not showing your post at all.   I got a notification in my email about your post, but there isn't one on under "Notifications" in my profile.  😒