System light out on modem. A reset has been done a couple of times with no success.

malnpam,

Thanks for reaching out! It appears that this is your first post. Welcome to the Community! We'd love to help take a look into your service issue. However, I was unable to locate your account through your Community profile. Please send us a private message at the link attached below with your account number or a phone number attached.

https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584

Thanks,

Remy

I suggest calling the 800 number. They can remotely check the modem and walk you through any needed steps to restore connectivity.