Technical Help
We have several HughesNet accounts for our business, one in Missouri, [edited for privacy], Gen5. It has worked perfectly, along with the phone for several months, since originally installed. Howev...
This is a known issue... Engineering has been working on this for 24 hours now, and I personally haven't heard of anything more than what's posted here.
I suggest, if a location is mission critical to your business needs, that one have a backup/failover system in place.
If you have no landline options, nor cellular options available as a backup connection, you may want to consider having a secondary system that's pointed at a totally different bird installed and a fail-over router re-route traffic should one system go offline for too long.
