Forum Discussion

crystals's avatar
crystals
Freshman
4 years ago

Transmit light flashing, no system light

Hello. My internet has been down since last night. I have rebooted the modem and checked all the cables several times. What I am noticing is that the transmit light will flash repeatedly and the syst...
  • Liz's avatar
    Liz
    4 years ago

    Hi crystals,

     

    Thank you for reaching out. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Tuesday, Mar 23, 2021 between 11:00 AM-02:00 PM.

     

    The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed. Please let us know how the site visit goes.

     

    Thanks,

    Liz

Liz's avatar
Liz
Moderator

Hi crystals,

 

Thank you for reaching out. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Tuesday, Mar 23, 2021 between 11:00 AM-02:00 PM.

 

The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed. Please let us know how the site visit goes.

 

Thanks,

Liz

crystals's avatar
crystals
Freshman
4 years ago

Thank you!

  • Liz's avatar
    Liz
    Moderator
    4 years ago

    Good morning crystals, 

     

    Glad to see you're back online. If you have any other concerns, feel free to reach out again.

     

    -Liz