Forum Discussion

mk2's avatar
mk2
Sophomore
4 years ago

Unable to log into email system

Hello, My wife and I are unable to log into our email accounts at Hughes.net. It keeps asking us for password verification. This is for both our email accounts which are separate. Also, this is a pr...
Performance
  • Liz's avatar
    Liz
    4 years ago

    Good morning folks,

     

    Thanks so much for posting in here and especially to anyone who contacted us via phone/chat/email over the weekend so our engineers could hop on the issue quickly. According to the reports, I'm glad to see that this was resolved by Saturday evening. If you still have any concerns, please don't hesitate to reach out again!

     

    -Liz

maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

I tried logging in and got this error message:

 

"We're sorry, the system is temporarily unavailable. Please try again later.

If you continue to experience problems, please contact Customer Support."

 

I waited a few minutes and tried again and it worked.   Could you try again? If it still doesn't work you may want to call the 24/7 Customer Support number and report the issue. It may be a regional outage.