Forum Discussion

mk2's avatar
mk2
Sophomore
4 years ago

Unable to log into email system

Hello, My wife and I are unable to log into our email accounts at Hughes.net. It keeps asking us for password verification. This is for both our email accounts which are separate. Also, this is a pr...
Performance
  • Liz's avatar
    Liz
    4 years ago

    Good morning folks,

     

    Thanks so much for posting in here and especially to anyone who contacted us via phone/chat/email over the weekend so our engineers could hop on the issue quickly. According to the reports, I'm glad to see that this was resolved by Saturday evening. If you still have any concerns, please don't hesitate to reach out again!

     

    -Liz

RobertOder's avatar
RobertOder
Junior
4 years ago

We are having the exact same problem.  Both my wife and I.  We have separate email acounts and we get the same message.  

 

Whats up?  Can somebody from Tech Support help?

 

Robert

  • mtviewkm's avatar
    mtviewkm
    New Poster
    4 years ago

    Same here! Was intermittent, now it's all the time....

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      4 years ago

      they're aware of the issue, investigating it. Still no ETA for a fix.

       

      mtviewkm wrote:

      Same here! Was intermittent, now it's all the time....

       

      • dunnavant's avatar
        dunnavant
        New Member
        4 years ago

        Yes. Same here, no access through any phone app or email app on pc. Of course I can access via hughesnet website after all the ads & such load but all i need is email not banners.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    4 years ago

    Robert, the HughesNet reps are not here during the weekend and won't see these reports until Monday. Your best bet is to report the issue to customer support, at 866-347-3292. 

     

    Hopefully someone's already fixing this. 

     

     

    RobertOder wrote:

    We are having the exact same problem.  Both my wife and I.  We have separate email acounts and we get the same message.  

     

    Whats up?  Can somebody from Tech Support help?

     

    Robert

     

    • RobertOder's avatar
      RobertOder
      Junior
      4 years ago

      yes, I know.  it looks as thought the problem has been reported.  same old thing.  happens every few months.  take care!

       

      Robert

      • maratsade's avatar
        maratsade
        Distinguished Professor IV
        4 years ago

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