Forum Discussion

mk2's avatar
mk2
Sophomore
4 years ago

Unable to log into email system

Hello, My wife and I are unable to log into our email accounts at Hughes.net. It keeps asking us for password verification. This is for both our email accounts which are separate. Also, this is a pr...
Performance
  • Liz's avatar
    Liz
    4 years ago

    Good morning folks,

     

    Thanks so much for posting in here and especially to anyone who contacted us via phone/chat/email over the weekend so our engineers could hop on the issue quickly. According to the reports, I'm glad to see that this was resolved by Saturday evening. If you still have any concerns, please don't hesitate to reach out again!

     

    -Liz

RobertOder's avatar
RobertOder
Junior

We are having the exact same problem.  Both my wife and I.  We have separate email acounts and we get the same message.  

 

Whats up?  Can somebody from Tech Support help?

 

Robert

mtviewkm's avatar
mtviewkm
New Poster
4 years ago

Same here! Was intermittent, now it's all the time....

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    4 years ago

    they're aware of the issue, investigating it. Still no ETA for a fix.

     

    mtviewkm wrote:

    Same here! Was intermittent, now it's all the time....

     

    • dunnavant's avatar
      dunnavant
      New Member
      4 years ago

      Yes. Same here, no access through any phone app or email app on pc. Of course I can access via hughesnet website after all the ads & such load but all i need is email not banners.

      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        4 years ago
        dunnavant wrote:

        Of course I can access via hughesnet website after all the ads & such load but all i need is email not banners.

        You should install an ad blocker in your browser.