Forum Discussion
When is the bonus period?
As stated in the subject line for this thread, when is the bonus period for data? I just watch Game of Thrones, season 1 episode 1 and figured I needed to manage this a bit better so I downloaded...
So rather than out right saying it is 2am to 8am in all time zones which there is no post or message that I can find stating that, please publish it somewhere. I have been a hughes net customer for 10 plus years. Someone there needs to be a lot more helpful when it comes to our monthly data usage. The Data management tips 'n tricks looks good and I will try some of the tips. But have been watching our data disappear in the first 10 days of every new billing period for a long time and feel like asking a company that makes it's money on selling that time, a waste of my time.
Twogills
How does Bonus Zone work?
All HughesNet Gen5 Service Plans are assigned a separate allocation of 50 GB for use during the period between 2 am and 8 am. During the Bonus Zone hours, your usage is first deducted from your Bonus Zone monthly allowance, if available, for full-speed service. If your Bonus allowance is empty, then your usage is deducted from your Service Plan allowance, if available, for full-speed service. In other words, your Bonus Zone Allowance provides a special pool which is used automatically during the Bonus Zone, giving you access to more usage at full speed.
http://legal.hughesnet.com/FairAccessPolicyGen5.cfm
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They'd just have to make a minor modification to the existing paragraph to add "in all time zones."
