Forum Discussion

Steve3987

New Poster

5 years ago

Solved

WiFi poor

My WiFi is poor and Im sitting right in front of my computer

GabeU

Distinguished Professor IV

5 years ago

Steve3987

What's going on? Are you sure the problem, whatever it is, is with the WiFi itself?

There is a WiFi signal tester in the HughesNet Mobile app. You can get the app for Android and Apple products at Google Play and the App Store, respectively. With the app installed and open, the WiFi tester is the middle icon that shows after you tap on the orange plus sign on the bottom right.

Make sure the mobile device you're using for testing the WiFi signal is connected to the same band your computer is utilizing (2.4Ghz or 5Ghz). Also, make sure to hold the testing device next to where the computer is so that you're testing the signal strength at the area of the computer.

Just in case, and to allay any confusion, WiFi is a specific method of wirelessly connecting devices to a source, such as the HughesNet modem or a WiFi router, which is connected to the internet. It's the alternative to connecting your devices to the HughesNet modem with a physical LAN (Ethernet) cable. I explain this to differentiate between a problem with your WiFi itself and a problem with your internet.

Steve3987
New Poster
5 years ago
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So my modem is sitting right on the top of my computer, under my desk, when I walk in the house my Iphone switches over to the Huges net, while sitting in my office right in front of the modem I have 1 sometimes 2 bars on my phone. I have Verizon for cell service and the huges Net is better than Verizon based upon me living in rural Northern Wisconsin. I thought about ordering the WiFi booster or I am doing something else wrong.
- GabeU
  Distinguished Professor IV
  5 years ago
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  Steve3987
  
  The bars on your phone are only for your Verizon service. They don't indicate anything with HughesNet.
  
  Edit: You had replied with your realization of this while I was typing my reply.
Steve3987
New Poster
5 years ago
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After reviewing the app I have excellant WiFi, it's the cell tower signal that I'm having issue with
- Jason555
  New Poster
  5 months ago
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  Acknowledge this is an old post, but we are having the same issue. Why does the Verizon cell service have an impact on WiFi service?
  - maratsade
    Distinguished Professor IV
    5 months ago
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    It doesn't. They're different systems. In many rural areas Verizon services are pretty poor due to many things, such as line of sight from the cell towers, the materials homes are built from, and others.

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My WiFi is poor and Im sitting right in front of my computer

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My WiFi is poor and Im sitting right in front of my computer

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Steve3987

What's going on? Are you sure the problem, whatever it is, is with the WiFi itself?

","body@stringLength":"1440","rawBody":"

What's going on? Are you sure the problem, whatever it is, is with the WiFi itself?

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So my modem is sitting right on the top of my computer, under my desk, when I walk in the house my Iphone switches over to the Huges net, while sitting in my office right in front of the modem I have 1 sometimes 2 bars on my phone. I have Verizon for cell service and the huges Net is better than Verizon based upon me living in rural Northern Wisconsin. I thought about ordering the WiFi booster or I am doing something else wrong.

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Steve3987

The bars on your phone are only for your Verizon service. They don't indicate anything with HughesNet.

Edit: You had replied with your realization of this while I was typing my reply.

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The bars on your phone are only for your Verizon service. They don't indicate anything with HughesNet.

Edit: You had replied with your realization of this while I was typing my reply.

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WiFi poor","moderationData":{"__ref":"ModerationData:moderation_data:126282"},"body":"

After reviewing the app I have excellant WiFi, it's the cell tower signal that I'm having issue with

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After reviewing the app I have excellant WiFi, it's the cell tower signal that I'm having issue with

Acknowledge this is an old post, but we are having the same issue. Why does the Verizon cell service have an impact on WiFi service?

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Acknowledge this is an old post, but we are having the same issue. Why does the Verizon cell service have an impact on WiFi service?

It doesn't. They're different systems. In many rural areas Verizon services are pretty poor due to many things, such as line of sight from the cell towers, the materials homes are built from, and others.

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