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collettlee1999's avatar
collettlee1999
2 months ago
Solved

Mesh WiFi booster

My wn 3000 isn't broadcasting anymore to connect to. LAN light is off. I tried to sync it with a wired LAN cable . With the cable connected all lights working. Still not broadcasting. Called tech with not much luck. Got disconnected.

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  • Damian's avatar
    Damian
    Moderator
    2 months ago

    collettlee1999,

     

    Thank you for reaching out to us and I am sorry to hear this. I am sorry for the inconvenience but the booster may need a hard reset which will require the installation process again. First unplug the WN3000 from the outlet

    for a full 30 seconds before plugging it back in. Then follow the steps below.

     

    I recommend using the Wi-Fi signal strength gauge in the HughesNet Mobile App to help find the area halfway between an excellent Wi-Fi signal and where there is poor/no signal.

    Ensure the area around the Mesh Wi-Fi Node is not cluttered and provides adequate ventilation for the device. If it was working well in its original spot you can still place and plug it back in there. -Damian 

     

     

    • collettlee1999's avatar
      collettlee1999
      2 months ago

      Thanks for the information. My booster is working properly now. 

                                      Thanks again,Jesse L. Collett 

      • Damian's avatar
        Damian
        Moderator
        2 months ago

        collettlee1999,

         

        I am glad to hear this. Please reach out to us again if you ever need anything. -Damian 

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My wn 3000 isn't broadcasting anymore to connect to. LAN light is off. I tried to sync it with a wired LAN cable . With the cable connected all lights working. Still not broadcasting. Called tech with not much luck. Got disconnected.

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My wn 3000 isn't broadcasting anymore to connect to. LAN light is off. I tried to sync it with a wired LAN cable . With the cable connected all lights working. Still not broadcasting. Called tech with not much luck. Got disconnected.

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Mesh WiFi booster","moderationData":{"__ref":"ModerationData:moderation_data:143664"},"body":"

collettlee1999,

\n

 

\n

Thank you for reaching out to us and I am sorry to hear this. I am sorry for the inconvenience but the booster may need a hard reset which will require the installation process again. First unplug the WN3000 from the outlet

\n

for a full 30 seconds before plugging it back in. Then follow the steps below.

\n

\n

 

\n

I recommend using the Wi-Fi signal strength gauge in the HughesNet Mobile App to help find the area halfway between an excellent Wi-Fi signal and where there is poor/no signal.

\n

Ensure the area around the Mesh Wi-Fi Node is not cluttered and provides adequate ventilation for the device. If it was working well in its original spot you can still place and plug it back in there. -Damian 

\n

 

\n

 

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Thanks for the information. My booster is working properly now. 

                                Thanks again,Jesse L. Collett 

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collettlee1999,

 

I am glad to hear this. Please reach out to us again if you ever need anything. -Damian 

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