Forum Discussion

mrjrwj1's avatar
mrjrwj1
New Poster
6 years ago

Will not go to Yahoo.com

Since February 3rd I can not access my yahoo mail account on any of my devices that are connected via wi-fi. My phone only will if I turn off wi-fi. This started when I upgraded to a more expensive (...
  • Damian's avatar
    Damian
    6 years ago

    Hello Richard,

     

    Thank you for contacting us. I am sorry to hear you are not able to access your email. It appears there was an outage on your specific beam with regards to accessing Yahoo. This outage has just been restored and you should now be able to access Yahoo. If you are still not able to access your email, please power cycle the modem by unplugging it from the wall outlet for 30 seconds, and waiting for up to 2 minutes for the modem to fully come back on. Please update me if you are able to access Yahoo.

     

    -Damian

     

Damian's avatar
Damian
Moderator
6 years ago

Hello Richard,

 

Thank you for contacting us. I am sorry to hear you are not able to access your email. It appears there was an outage on your specific beam with regards to accessing Yahoo. This outage has just been restored and you should now be able to access Yahoo. If you are still not able to access your email, please power cycle the modem by unplugging it from the wall outlet for 30 seconds, and waiting for up to 2 minutes for the modem to fully come back on. Please update me if you are able to access Yahoo.

 

-Damian

 

  • mrjrwj1's avatar
    mrjrwj1
    New Poster
    6 years ago

    My Yahoo is now accessible. 

    • Damian's avatar
      Damian
      Moderator
      6 years ago

      Richard,

       

      I am glad to hear that. Please message us any time if you have any further questions.

       

      -Damian