Forum Discussion
The Main Router Discussion Topic
Non-techies, please bear with me on this. I'm starting a discussion about router technology here which may quickly get hard to follow in places. We have a lot of Techies on these forums, and their kno...
I wouldn't be surprised if HN builds a wireless router into their modems. This would be a great move because their techs would then be able to remotely access the router for troubleshooting, and it would help ensure consistency across their customer base.
No doubt that would have to lower costs, increase customer satisfaction, and reduce churn.
After all, how many customers don't need a router? Our experience has been maybe 5%.
No doubt that would have to lower costs, increase customer satisfaction, and reduce churn.
After all, how many customers don't need a router? Our experience has been maybe 5%.
