The satellite is approximately 38,000 km from your dish. Even if your ground station were in the next county it would still be a 76,000 km trip to the gateway, and a 152,000 km round trip. The latency on that is still a half a second, given the speed of light. Latency has nothing to do with the location of the ground station and has everything to do with the fact that the satellite is about 36,000 km above the equator in a geosynchronous orbit.
As for many lanes, look at an open source satellite coverage map (pick one, there are many): Each spot beam is aimed at a specific region of the country. The beams are serviced by and distributed amongst the ground stations in order to try to balance the potential population per ground station. What mysterious undocumented lanes were you looking for in particular?
Bottom line: What are you talking about? Or, did you just make all that stuff up?
Edit: And as for "switching the channel", sometimes the IP gateway that you're associated to gets overused. Simply rebooting the modem will re-associate you to a lesser used IP gateway... it's not magic and you didn't need a tech to do that.