Forum Discussion

rjk's avatar
rjk
New Poster

If your familiar with how it works then please explain to me what the issue is of getting this applied my account.

I believe I have been far more than understandable and patient.  The nomore contact from Hughes Net throws up red flags for me as I have been a customer for over 7 years and a person would think Hughes Net would really put in effort into helping us get this applied to our account.

maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

You should head over to myAccount and Billing and start a new topic, and respond to the information Liz  provided here.  The area where you're posting is not for tech or account support.  There appears to be a discrepancy in the data supplied to EBB and what HughesNet has. The information doesn't match, and it has to match or they can't help you. 

  • rjk's avatar
    rjk
    New Poster
    4 years ago

    The thread has been locked and it won't let me reply.  I've tried to contact Liz and it won't let me send anything to her stating I'm over my limit.  :(

    • GabeU's avatar
      GabeU
      Distinguished Professor IV
      4 years ago
      rjk wrote:

      The thread has been locked and it won't let me reply.  I've tried to contact Liz and it won't let me send anything to her stating I'm over my limit.  :(

      This is why maratsade suggested starting a new topic.  

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      4 years ago

      Don't send direct emails to the mods unless they ask that you do.  Open a new ticket and post your questions or information there. 

       

      rjk wrote:

      The thread has been locked and it won't let me reply.  I've tried to contact Liz and it won't let me send anything to her stating I'm over my limit.  :(