Forum Discussion
False advertisement of download speeds
I upgraded from Gen4 to Gen5 on 9/16/17. Immediately after the tech left I tried my new internet out to see all this speed, unfortunately Gen5 was way slower than Gen4 I had. After several days of sp...
They already have days worth of tests from their speed tests and testmy.net. I am not repeating it another 100-200 times. I don't have time throughout the week to test different times during the day since I'm at work. Hughesnet needs to send a technician out to trouble shoot this issue instead of giving me the run around.
Hughesnet first needs to find out if it is a issue on your end or there end. If it is on there end. It will due no good to send a tech out. Let the Engineers do there thing. They are good. Just takes a little bit.
