Forum Discussion
False advertisement of download speeds
I upgraded from Gen4 to Gen5 on 9/16/17. Immediately after the tech left I tried my new internet out to see all this speed, unfortunately Gen5 was way slower than Gen4 I had. After several days of sp...
My satellite strength is showing as 87%, I have rebooted the modem numerous times. I have tried numerous computers devices. I have been on a windows 10 device, which actually caused my speed results to slow versus being on a windows XP computer and loading the three sites customer service wants you to, purple.com, google.com and cnn.com is not getting any faster.
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