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GEN5 slow download speed

Kirk Merley
Sophomore

Re: GEN5 slow download speed

Yes, my downloads are crawling, 1.2 Mbs per multiple hughes speed tests at various times of the day.  It is a sad testimony when my upload speed is consistently faster than download.  And... before everybody piles on me, I'm deliberately not posting in "tech" because past trys have yielded no results other than instructions on how to run a speed test.  BTW, it's not raining or snowing and Santa's sleigh is not parked in front of the dish...

GabeU
Distinguished Professor IV

Re: GEN5 slow download speed


@Kirk Merley wrote:

Yes, my downloads are crawling, 1.2 Mbs per multiple hughes speed tests at various times of the day.  It is a sad testimony when my upload speed is consistently faster than download.  And... before everybody piles on me, I'm deliberately not posting in "tech" because past trys have yielded no results other than instructions on how to run a speed test.  BTW, it's not raining or snowing and Santa's sleigh is not parked in front of the dish...


Which you never posted the results of.  Can't help someone who won't take part in that help.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
lostmtnman
Freshman

Re: GEN5 slow download speed

What do you think a suppoprt community is for, if not consummer issues?

GabeU
Distinguished Professor IV

Re: GEN5 slow download speed


@lostmtnman wrote:

What do you think a suppoprt community is for, if not consummer issues?


Absolutely, and when steps are asked to be taken to help to determine the problem, but the consumer refuses to perform those steps, there's not a whole lot that can be done.  

 

You have yet to actually start a post in the tech support section to receive help.  Again, when a customer won't bother to take part in the steps to get help, there's not a whole lot that can be done.  And posting many complaints about your speed doesn't constitute taking part in the resolution of the issue.  People can only be helped as much as they allow.   

 

If you're having an issue with your vehicle, do you then refuse to demonstrate the issue or do what they ask you to do to get the issue fixed when you go to the shop?  I bet not.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro