GEN5 slow download speed
When is Hughers going to fix the crawling download speed with Gen5?
Forum Discussion
lostmtnman wrote:I didn't post in tech support on purpose because trouble shooting is not going to cure the problem.. A tech that Hughes sent to my home last week spent two hours looking at this end and could find no problems. The problem is with Hughes.
Corrosive's reply was to Puckettrl, as is shown by his opening.
But, with that said, this support community isn't strictly for customer end issues.
What do you think a suppoprt community is for, if not consummer issues?
lostmtnman wrote:What do you think a suppoprt community is for, if not consummer issues?
Absolutely, and when steps are asked to be taken to help to determine the problem, but the consumer refuses to perform those steps, there's not a whole lot that can be done.
You have yet to actually start a post in the tech support section to receive help. Again, when a customer won't bother to take part in the steps to get help, there's not a whole lot that can be done. And posting many complaints about your speed doesn't constitute taking part in the resolution of the issue. People can only be helped as much as they allow.
If you're having an issue with your vehicle, do you then refuse to demonstrate the issue or do what they ask you to do to get the issue fixed when you go to the shop? I bet not.
